If someone's life is at risk, or you cannot keep yourself or someone else safe, call 999 or go to A&E now.

In England, if you need urgent mental health help but it is not an immediate emergency, call 111 and select the mental health option.

Listening support is not a substitute for emergency care: Samaritans 116 123 (free UK calls, 24/7) or Text SHOUT to 85258 (free UK texts, 24/7). A reply may not be immediate.

Using a computer or if the message does not prefill: send SHOUT to 85258 from your phone. Shout's official support page.

Official NHS guidance (England). Outside England, check your nation's official health-service urgent-help guidance; the 111 mental-health pathway is not assumed to be the same.

SANEline

No verified drop-in address — check visiting arrangements with the provider.

UK-wide

Only the fields listed below have been checked against current sources. Immediate availability is not guaranteed.

Cost

free support; phone-provider charges may apply

Opening Hours

Daily 16:00-22:00 (published schedule, not guaranteed immediate availability)

Booking Required

Booking/referral rules not confirmed — check with the provider

Accessibility

Accessibility not confirmed

Languages

Languages not confirmed

About

Emotional support for people aged 16 and over in the UK. Telephone: 4pm–10pm daily. SANE does not charge for support, but your phone provider may charge geographic-rate call charges. Its separate callback service is not an immediate crisis line.

Call 0300 304 7000 Provider details / current availability

Details checked: 2026-10-14. Fields checked: identity, telephone, cost, call_charges, hours, eligibility, geography, service.

Unresolved: address/visiting arrangements, accessibility, languages.

Primary source

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