Rethink Mental Illness Advice and Information Service
No verified drop-in address — check visiting arrangements with the provider.
England
Only the fields listed below have been checked against current sources. Immediate availability is not guaranteed.
Category
helpline
Cost
free
Opening Hours
Mon-Fri 09:30-16:00 except bank holidays (published schedule, not guaranteed immediate availability)
Booking Required
Booking/referral rules not confirmed — check with the provider
Accessibility
Accessibility not confirmed
Languages
Languages not confirmed
About
Free practical advice/information, not counselling, emotional listening or crisis support. The current published Freephone is 0808 801 0525. Normal telephone hours: Monday-Friday 9:30am-4pm, excluding bank holidays; check current notices. The service advises people with a diagnosis or symptoms of mental illness who live in England and are 18 or over, and their carers, loved ones or professionals. Webchat hours are subject to change and are not assumed to match phone hours. No immediate answer is guaranteed.
Details checked: 2026-10-14. Fields checked: identity, telephone, service, cost, hours, eligibility, geography.
Unresolved: publicly visitable address, languages, accessible contact options, immediate availability, separate channel hours/response times, bank-holiday/one-off telephone closure calendar.