If someone's life is at risk, or you cannot keep yourself or someone else safe, call 999 or go to A&E now.

In England, if you need urgent mental health help but it is not an immediate emergency, call 111 and select the mental health option.

Listening support is not a substitute for emergency care: Samaritans 116 123 (free UK calls, 24/7) or Text SHOUT to 85258 (free UK texts, 24/7). A reply may not be immediate.

Using a computer or if the message does not prefill: send SHOUT to 85258 from your phone. Shout's official support page.

Official NHS guidance (England). Outside England, check your nation's official health-service urgent-help guidance; the 111 mental-health pathway is not assumed to be the same.

Mind — National Info Line

No verified drop-in address — check visiting arrangements with the provider.

England and Wales

Only the fields listed below have been checked against current sources. Immediate availability is not guaranteed.

Category

wellbeing hub

Cost

Cost not confirmed — check with the provider

Opening Hours

Mon-Fri 09:00-18:00 except bank holidays (published schedule, not guaranteed immediate availability)

Booking Required

Booking/referral rules not confirmed — check with the provider

Accessibility

Accessibility not confirmed

Languages

Languages not confirmed

About

Mind Infoline: information and service finding in England and Wales, 0300 123 3393, Monday–Friday 9am–6pm except bank holidays. Calls are not universally free; provider charges may apply. Not a crisis service. Holiday exceptions require checking the provider.

Call 0300 123 3393 Provider details / current availability

Details checked: 2026-10-14. Fields checked: identity, telephone, hours, geography, service, call_charges.

Unresolved: address/visiting arrangements, accessibility, languages, future holiday closure calendar.

Primary source

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