If someone's life is at risk, or you cannot keep yourself or someone else safe, call 999 or go to A&E now.

In England, if you need urgent mental health help but it is not an immediate emergency, call 111 and select the mental health option.

Listening support is not a substitute for emergency care: Samaritans 116 123 (free UK calls, 24/7) or Text SHOUT to 85258 (free UK texts, 24/7). A reply may not be immediate.

Using a computer or if the message does not prefill: send SHOUT to 85258 from your phone. Shout's official support page.

Official NHS guidance (England). Outside England, check your nation's official health-service urgent-help guidance; the 111 mental-health pathway is not assumed to be the same.

OTR Bristol

No verified drop-in address — check visiting arrangements with the provider.

Published contact address: 8-10 West Street, Old Market, Bristol, BS2 0BH. This is not confirmation of walk-in access.

Bristol

Only the fields listed below have been checked against current sources. Immediate availability is not guaranteed.

Category

community hub

Cost

free

Opening Hours

Phone enquiries: Tue-Thu 14:00-17:00. Hubs: Mon 16:00-19:00 and Sat 10:00-13:00 (West Street, Bristol) Wed 15:30-17:30 (Yate) (published schedule, not guaranteed immediate availability)

Booking Required

no

Accessibility

Accessibility not confirmed

Languages

Languages not confirmed

About

Free mental health support by and for young people aged 11-25 in Bristol and South Gloucestershire (North Somerset has a separate offer: northsomerset@otrbristol.org.uk, 07399 468401). Sign up online or drop into a weekly Hub: Monday 4pm-7pm and Saturday 10am-1pm at 8-10 West Street, Old Market, Bristol BS2 0BH; Wednesday 3.30-5.30pm at the Armadillo Cafe, Station Road, Yate. Freephone 0808 808 9120 (enquiries only, Tue-Thu 2pm-5pm), hello@otrbristol.org.uk.

Details checked: 2026-10-14. Fields checked: identity, telephone, address, postcode, hours, cost, booking, service.

Unresolved: current channel hours, languages, accessibility, publicly visitable address, specific service availability, cost/call charges unless explicitly checked, eligibility/referral/catchment unless explicitly checked.

Primary source