If someone's life is at risk, or you cannot keep yourself or someone else safe, call 999 or go to A&E now.

In England, if you need urgent mental health help but it is not an immediate emergency, call 111 and select the mental health option.

Listening support is not a substitute for emergency care: Samaritans 116 123 (free UK calls, 24/7) or Text SHOUT to 85258 (free UK texts, 24/7). A reply may not be immediate.

Using a computer or if the message does not prefill: send SHOUT to 85258 from your phone. Shout's official support page.

Official NHS guidance (England). Outside England, check your nation's official health-service urgent-help guidance; the 111 mental-health pathway is not assumed to be the same.

Imagine Independence

No verified drop-in address — check visiting arrangements with the provider.

Published contact address: 25 Hope Street, Liverpool, L1 9BQ. This is not confirmation of walk-in access.

Liverpool

Only the fields listed below have been checked against current sources. Immediate availability is not guaranteed.

Category

wellbeing hub

Cost

Cost not confirmed — check with the provider

Opening Hours

Hours not confirmed

Booking Required

Booking/referral rules not confirmed — check with the provider

Accessibility

Accessibility not confirmed

Languages

Languages not confirmed

About

Liverpool-based mental health charity. Head office: 25 Hope Street, Liverpool L1 9BQ; 0151 709 2366; imagine@imagineindependence.org.uk. Services include supported living and community outreach in Merseyside. Some services are commissioned for specific groups (for example a social prescribing service for adults 18+ on a CMHT caseload in Liverpool, Sefton and Kirkby). Access is usually by professional referral rather than drop-in; confirm the current route with the provider. Not a crisis service.

Details checked: 2026-10-14. Fields checked: identity, telephone, address, postcode, geography, service.

Unresolved: address/visiting arrangements, accessibility, languages, operating status, specific service, eligibility/catchment, referral/booking, cost/call charges, channel hours.

Primary source

Primary source